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Questions to Ask before Selecting a Home Health Care Agency

A home health care agency can be an essential tool in the rehabilitation of a patient after illness, injury or surgery. This team of health care professionals helps an individual recover from the comfort of home and become independent once again. If you are in the market for a home health care agency, we have a few questions to ask prospective companies.

  • What sort of services do you offer?
    There are many services that might be provided by a home health care agency from medical care provided by a nurse to physical therapy, housekeeping and companionship for seniors. It is important to choose a company that offers the specific types of medical services you are looking for.

  • What insurance do you accept?
    Home health care can quickly become an expensive prospect, whether you are looking at hospice care for a terminally ill family member or physical and occupational therapy for healing after surgery. Finding an agency that accepts your insurance is paramount to ensuring the care you receive at home is affordable.

  • Are employees trained, licensed and certified?
    Because these nurses, aides and therapists will be coming right into your home, it is important to ensure they are properly screened and qualified for patient care. Most states require a home care agency to be licensed, and many are certified by Medicare as well. Employees should also be licensed and certified, according to the type of work they do.

  • Is your health care company accredited by any governing agency?
    Find out if the home health care agency is accredited by a governing agency like The Joint Commission. Whether you are searching for a companion for a senior, a physical therapist for a child or a nurse for hospice care, the right credentials can make a difference in the quality of care you receive.
  • National Association for Home Care & Hospice
    If you're looking for home health services for yourself or your loved one, find them through our association. Providing the largest directory of home care services across the nation.
    MAP
    Write review for this local business

    STANDARD LISTINGS:   HOME-HEALTH-SERVICE IN/NEAR ROANOKE
    Medi Home Health & Hospice Agency
    1 review: *****
    5369 Peters Creek Rd NW, Roanoke, VA 24019
    (540) 278-1322 Write review for this local business

    "never the same nurse, equipment and medicine did not arrive when it was supposed to. People didn't show up when they were suppose to. Care is very poor. Would not recommend this home health or hospice to anyone or put have my family member put on their service. ..."
    Family Service of Roanoke Valley Write review for this local business
    360 Campbell Ave SW, Roanoke, VA 24016
    (540) 563-5316  
    Companion Home Care Inc Write review for this local business
    22 Luck Ave SW, Roanoke, VA 24011
    (540) 981-2255  
    Horizon Home Care Supplies Inc Write review for this local business
    1003 S Jefferson St, Roanoke, VA 24016
    (540) 343-0298  
    Carilion Clinic-Home Care Write review for this local business
    1615 Franklin Rd SW, Roanoke, VA 24016
    (540) 982-0349  
    Legacy Ultrasound Write review for this local business
    1420 3rd St SW, Roanoke, VA 24016
    (540) 685-3835  
    Companion Home Care Inc Write review for this local business
    22 Luck Ave SW, Roanoke, VA 24011
    (540) 981-2255  
    Helpful Hands Homecare Services Write review for this local business
    2302 Colonial Ave SW Ste D, Roanoke, VA 24015
    (540) 342-3434  
    Team Nurse Write review for this local business
    2728 Colonial Ave SW Ste 18, Roanoke, VA 24015
    (540) 344-1331  
    Team Staffing Write review for this local business
    2728 Colonial Ave SW Ste 20, Roanoke, VA 24015
    (540) 344-5678  
    Horizon Home Health Care Write review for this local business
    3351 Pasley Ave SW, Roanoke, VA 24015
    (540) 904-5746  
    United Home Healthcare Write review for this local business
    1717 Peters Creek Rd NW, Roanoke, VA 24017
    (540) 774-5050  
    Medi Home Health & Hospice Write review for this local business
    1948 Franklin Rd SW, Roanoke, VA 24014
    (540) 342-6539  
    Gentle Shepherd Hospice Inc Write review for this local business
    6045 Peters Creek Rd, Roanoke, VA 24019
    (540) 989-6265  
    Carilion Clinic-Home Care Write review for this local business
    1917 Franklin Rd SW, Roanoke, VA 24014
    (540) 224-4800  
    Gentiva Health Services Write review for this local business
    5306 Peters Creek Rd Ste D, Roanoke, VA 24019
    (540) 362-7578  
    Homechoice Partners Inc Write review for this local business
    7400 Sunnybrook Dr, Roanoke, VA 24019
    (540) 366-7001  
    Amedisys Home Health Care Inc Write review for this local business
    5221 Valleypark Dr, Roanoke, VA 24019
    (540) 265-5980  
    Nursefinders Inc Write review for this local business
    5012 Plantation Rd, Roanoke, VA 24019
    (540) 563-5252  
    Home Instead Senior Care Write review for this local business
    6349 Peters Creek Rd, Roanoke, VA 24019
    (540) 966-3399  
    Star City Home Health Write review for this local business
    306 Mcclanahan St SW Ste C, Roanoke, VA 24014
    (540) 581-0590  
    Rotech Home Medical Care Write review for this local business
    1308 Plantation Rd NE, Roanoke, VA 24012
    (540) 344-2184  
    At Home Caregivers Write review for this local business
    5175 Peters Creek Rd NW, Roanoke, VA 24019
    (540) 206-3364  
    Maxim Health Care Write review for this local business
    4910 Valley View Blvd NW Ste 2, Roanoke, VA 24012
    (540) 265-5901  

    A home health services agency hires workers trained to provide in-home medical services. Many of these workers are nurses, often with prior experience in hospitals. The work requires flexibility and the ability to deal with all kinds of situations. In some cases, a patient may be worked with for several years. In others, it may be occasional short periods to allow family caregivers to take vacations or a few months of rehabilitation and recovery. These nurses need to be able to make independent clinical decisions in an emergency.

    For patients with simpler needs, home health aides or attendants may be employed. These individuals are trained to give CPR, assist with medications and help with daily living tasks. However, they are not medical professionals.

    Most clients have some form of physical or mental disability. Seniors often seek to remain in their own homes rather than move to retirement housing. One of the challenges faced by workers for a health care agency is advising on the difficult decision of when such a move might be necessary. Seniors may also hire companions, who provide assistance in daily living and offer the elderly individual mental stimulation and company. Companions are sometimes volunteers, and may also perform tasks such as grocery shopping or driving a client to a dance or to the movies.

    Home health care services may be associated with a retirement center. In some cases, they may provide medical care close to the same level as a hospice. Thus, workers may be involved in end of life decisions. As there may be long term relationships involved, this can be difficult for many providers. They need to have annual physicals and take precautions to avoid transmitting disease. Although the vast majority provide services to adults, they may also work with disabled children and their parents.



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