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Questions to Ask before Selecting a Home Health Care Agency

A home health care agency can be an essential tool in the rehabilitation of a patient after illness, injury or surgery. This team of health care professionals helps an individual recover from the comfort of home and become independent once again. If you are in the market for a home health care agency, we have a few questions to ask prospective companies.

  • What sort of services do you offer?
    There are many services that might be provided by a home health care agency from medical care provided by a nurse to physical therapy, housekeeping and companionship for seniors. It is important to choose a company that offers the specific types of medical services you are looking for.

  • What insurance do you accept?
    Home health care can quickly become an expensive prospect, whether you are looking at hospice care for a terminally ill family member or physical and occupational therapy for healing after surgery. Finding an agency that accepts your insurance is paramount to ensuring the care you receive at home is affordable.

  • Are employees trained, licensed and certified?
    Because these nurses, aides and therapists will be coming right into your home, it is important to ensure they are properly screened and qualified for patient care. Most states require a home care agency to be licensed, and many are certified by Medicare as well. Employees should also be licensed and certified, according to the type of work they do.

  • Is your health care company accredited by any governing agency?
    Find out if the home health care agency is accredited by a governing agency like The Joint Commission. Whether you are searching for a companion for a senior, a physical therapist for a child or a nurse for hospice care, the right credentials can make a difference in the quality of care you receive.
  • National Association for Home Care & Hospice
    If you're looking for home health services for yourself or your loved one, find them through our association. Providing the largest directory of home care services across the nation.
    MAP
    Write review for this local business

    STANDARD LISTINGS:   HOME-HEALTH-SERVICE IN/NEAR RALEIGH
    Stay at Home Senior Care Write review for this local business
    2014 S. Main St. Suite 610, Wake Forest, NC 27587
    (919) 556-3706  
    Professional companion aide services for the elderly. Includes homemaker services, transportation, medication reminders, housekeeping, etc. Bonded and insured.
    Community Care Write review for this local business
    210 Haywood St, Raleigh, NC 27601
    (919) 838-8820  
    Magnus Health Portal Write review for this local business
    327 W Morgan St, Raleigh, NC 27601
    (919) 746-7351  
    Progressive Home Care Write review for this local business
    805 New Bern Ave, Raleigh, NC 27601
    (919) 836-8144  
    Kindred Transitional Care and Rehabilitation-Ralei Write review for this local business
    616 Wade Ave, Raleigh, NC 27605
    (919) 828-6251  
    Hospice of Wake County Inc Write review for this local business
    1300 Saint Marys St Ste 400, Raleigh, NC 27605
    (919) 828-0890  
    Horizons Home Care Write review for this local business
    1300 Saint Marys St, Raleigh, NC 27605
    (919) 828-4450  
    Trinity Staffing, Inc. Write review for this local business
    2208 Shinnwyck Court, Raleigh, NC 27604
    (919) 271-9073  
    Helping Hands of America Write review for this local business
    4205 Wake Forest Rd., Suite 202, Raleigh, NC 27609
    (919) 829-2505  
    Maxim Healthcare Services Write review for this local business
    5510 Six Forks Rd Ste 125, Raleigh, NC 27609
    (919) 676-3118  
    Visiting Angels Living Assistance Services Write review for this local business
    5003 Falls Of Neuse Rd, Raleigh, NC 27609
    (919) 876-5850  
    CNC Inc Write review for this local business
    211 E Six Forks Rd, Raleigh, NC 27609
    (919) 836-1978  
    Heartland Home Health Care and Hospice Write review for this local business
    3117 Poplarwood Ct Ste 115, Raleigh, NC 27604
    (919) 877-9959  
    Trinity Healthcare Staffing Group Inc Write review for this local business
    1708 Trawick Rd, Raleigh, NC 27604
    (919) 212-9002  
    Liberty Home Care & Hospice Write review for this local business
    5017 Memory Rd Ste 103, Raleigh, NC 27609
    (919) 850-4303  
    Your Choice Services Inc Write review for this local business
    3824 Barrett Dr Ste 105, Raleigh, NC 27609
    (919) 787-7423  
    A 1 Laboratories Write review for this local business
    3820 Merton Dr, Raleigh, NC 27609
    (919) 861-6463  
    Reaching Your Goals Inc Write review for this local business
    6004 Woodstock Dr, Raleigh, NC 27609
    (919) 848-6882  
    Intrepid USA Write review for this local business
    343 E Six Forks Rd Ste 100, Raleigh, NC 27609
    (919) 835-0465  
    Tar Heel Home Health Write review for this local business
    3301 Benson Dr Ste 222, Raleigh, NC 27609
    (919) 881-9492  
    North Hills Family Care Home Write review for this local business
    110 Dartmouth Rd, Raleigh, NC 27609
    (919) 571-2557  
    Cottage Home Care Write review for this local business
    3200 Wake Forest Rd Ste 200, Raleigh, NC 27609
    (919) 872-1441  
    Victory Health Care Write review for this local business
    314 W Millbrook Rd, Raleigh, NC 27609
    (919) 846-9027  
    Agape Health Care Services Write review for this local business
    1307 E Millbrook Rd, Raleigh, NC 27609
    (919) 872-5999  

    A home health services agency hires workers trained to provide in-home medical services. Many of these workers are nurses, often with prior experience in hospitals. The work requires flexibility and the ability to deal with all kinds of situations. In some cases, a patient may be worked with for several years. In others, it may be occasional short periods to allow family caregivers to take vacations or a few months of rehabilitation and recovery. These nurses need to be able to make independent clinical decisions in an emergency.

    For patients with simpler needs, home health aides or attendants may be employed. These individuals are trained to give CPR, assist with medications and help with daily living tasks. However, they are not medical professionals.

    Most clients have some form of physical or mental disability. Seniors often seek to remain in their own homes rather than move to retirement housing. One of the challenges faced by workers for a health care agency is advising on the difficult decision of when such a move might be necessary. Seniors may also hire companions, who provide assistance in daily living and offer the elderly individual mental stimulation and company. Companions are sometimes volunteers, and may also perform tasks such as grocery shopping or driving a client to a dance or to the movies.

    Home health care services may be associated with a retirement center. In some cases, they may provide medical care close to the same level as a hospice. Thus, workers may be involved in end of life decisions. As there may be long term relationships involved, this can be difficult for many providers. They need to have annual physicals and take precautions to avoid transmitting disease. Although the vast majority provide services to adults, they may also work with disabled children and their parents.



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