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Answers to Your Hardware Store Questions

We've all seen the advertisements on television for big retail home improvement centers where the staff is happily answering complicated construction questions. Of course the reality of that scene is somewhat questionable. While some hardware store clerks are happy to answer questions, others can be quite cold. So before heading out to the strip mall, here are the answers to a few commonly asked hardware store questions.

  • What are the basic tools I should have in my tool kit?
    Your basic toolbox should contain a hammer, some nails, a selection of screwdrivers, as well as wood and metal screws. Over time, you can add other tools as you need them.

  • When is it time to throw in the towel and call a professional to finish my home improvement project?
    If your kitchen or bathroom remodel is stalled for more than a week or two while you attempt to figure out some complicated installation, it's time to call in a professional.

  • What does the clerk at the hardware store mean when he refers to "millworks"?
    Millwork is just a fancy way of saying pre-made doors and kitchen cabinets that are sold in retail outlets. Anything like bathroom cabinets that isn't pre-made is referred to as "custom."

  • Do I have to use primer before I paint something or is it just an extra step?
    Yes, applying a layer of primer is recommended before painting anything from doors to fences. The layer of primer will help keep the paint from getting absorbed into the wood or drywall.

  • What is sheet rock? Is it the same thing as drywall?
    Sheet rock, also referred to as drywall, is a slab of gypsum rock that's covered in a thin coat paper. This durable material is nailed to the framing of a house to created walls.
  • North American Retail Hardware Associaiton
    Our association provides business development and resources for anyone in the hardware retailing or manufacturing business. Providing growth and resources to our many members nationwide.
    MAP
    Write review for this local business

    STANDARD LISTINGS:   HARDWARE-RETAIL IN/NEAR PORTLAND
    West Coast Metals
    1 review: *****
    2555 NW Nicolai St, Portland, OR 97210
    (503) 248-1622 Write review for this local business

    "Local, family owned, and extremely easy to deal with. More tubes, pipes, and shapes than anyone one the West Coast. Large selection of aluminum products. ..."
    Woodstock Hardware
    1 review: *****
    4430 SE Woodstock Blvd, Portland, OR 97206
    (503) 771-6731 Write review for this local business

    "THEY ARE SO FUNNY ALWAYS CRACKIN ME UP AND GOOD ABOUT ORDERING STUFF FOR YOU ..."
    Cascade Nut & Bolt Co
    1 review: *****
    2085 Vista Ave SE, Salem, OR 97302
    (503) 375-6445 Write review for this local business

    "Went to this business to purchase a large quantity of bolts. Waited at the counter, no bell, while employees chattered behind a screen. Called out several times, no response. Finally, after waiting fo ..."
    La Grand Industrial Supply Co. Write review for this local business
    2620 SW 1st Ave, Portland, OR 97201
    (503) 224-5800  
    Totem Forest Write review for this local business
    419 SW 11th Ave Ste 300, Portland, OR 97205
    (503) 467-7807  
    Mountain Hardwear-Portland Write review for this local business
    911 SW Broadway, Portland, OR 97205
    (503) 226-6868  
    Pearl Ace Hardware Write review for this local business
    1621 NW Glisan St, Portland, OR 97209
    (503) 228-5135  
    Yancey Machine Tool Co Write review for this local business
    4110 SW Macadam Ave, Portland, OR 97239
    (503) 228-7259  
    Linnea Design Hardware Write review for this local business
    1435 NW Raleigh St, Portland, OR 97209
    (503) 546-2226  
    Blue Steel Services Write review for this local business
    111 SW 5th Ave Ste 2170, Portland, OR 97204
    (503) 416-0700  
    Precision Castparts Corporation Write review for this local business
    4650 SW Macadam Ave Ste 300, Portland, OR 97239
    (503) 417-4800  
    Peterson Industrial Products Inc Write review for this local business
    10917 Po Box, Portland, OR 97296
    (800) 452-1045  
    Chown Hardware Write review for this local business
    333 NW 16th Ave, Portland, OR 97209
    (503) 243-6500  
    Winks W C Hardware Write review for this local business
    200 SE Stark St, Portland, OR 97214
    (503) 227-5536  
    Westmoreland True Value Hardware Write review for this local business
    6505 SE Milwaukie Ave, Portland, OR 97202
    (503) 231-5355  
    Division Hardware Inc Write review for this local business
    3734 SE Division St, Portland, OR 97202
    (503) 235-8309  
    Ankeny Hardware Write review for this local business
    1134 SE Stark St, Portland, OR 97214
    (503) 234-6110  
    1874 House Antiques Write review for this local business
    8070 SE 13th Ave, Portland, OR 97202
    (503) 233-1874  
    Brooklyn Hardware Mfg Write review for this local business
    2632 SE Steele St, Portland, OR 97202
    (503) 232-1151  
    Hankins True Value Hardware Write review for this local business
    1720 SE Hawthorne Blvd, Portland, OR 97214
    (503) 236-2372  
    Hippo Hardware Write review for this local business
    1040 E Burnside St, Portland, OR 97214
    (503) 231-5708  
    Portland Valve & Fitting Company Write review for this local business
    815 SE Sherman St, Portland, OR 97214
    (503) 288-6901  
    McBride Sheet Metal Write review for this local business
    2623 SE Raymond St, Portland, OR 97202
    (503) 235-2813  
    Carter Machine & Tool Write review for this local business
    2436 SE 12th Ave, Portland, OR 97214
    (503) 232-7061  

    The sales staff at hardware retail stores play an important part in ensuring customers receive the products and tools they are looking for. Most hardware store employees have extensive knowledge and experience with a wide variety of tools and construction products. For instance, they may have experience with various wood, metal and plastic materials used for restoration and development projects. In addition, sales staff regularly dispense advice to customers regarding hammers, wrenches, drills and many other commonly used tools.

    Along with knowledge of various products, workers often have home improvement experience. For instance, many restore, remodel and renovate a wide variety of fixtures for contracting companies and similar businesses. This firsthand experience allows workers to offer expert guidance for customers interested in replacing doors, repairing kitchen cabinets, or performing other similar tasks. Along with supplying customers with advice on doors and kitchen cabinets, sales staff commonly offer other useful tips as well. For instance, they may help clients choose proper nails and screws for their building projects. In addition, they may help customers find the right paint and glue materials to mend home fixtures and other objects. Sales staff may also help find the best stone materials for individuals interested in designing and installing new walkways, patios and other household structures. Along with construction and renovation experience, most hardware stores prefer to hire individuals with strong customer service skills as well. Employees must provide courteous and helpful service to customers. In addition, they must have a strong work ethic and work well with coworkers. Overall, these handyman experts provide essential services to hardware retailers across the globe.



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