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Answers to Your Hardware Store Questions

We've all seen the advertisements on television for big retail home improvement centers where the staff is happily answering complicated construction questions. Of course the reality of that scene is somewhat questionable. While some hardware store clerks are happy to answer questions, others can be quite cold. So before heading out to the strip mall, here are the answers to a few commonly asked hardware store questions.

  • What are the basic tools I should have in my tool kit?
    Your basic toolbox should contain a hammer, some nails, a selection of screwdrivers, as well as wood and metal screws. Over time, you can add other tools as you need them.

  • When is it time to throw in the towel and call a professional to finish my home improvement project?
    If your kitchen or bathroom remodel is stalled for more than a week or two while you attempt to figure out some complicated installation, it's time to call in a professional.

  • What does the clerk at the hardware store mean when he refers to "millworks"?
    Millwork is just a fancy way of saying pre-made doors and kitchen cabinets that are sold in retail outlets. Anything like bathroom cabinets that isn't pre-made is referred to as "custom."

  • Do I have to use primer before I paint something or is it just an extra step?
    Yes, applying a layer of primer is recommended before painting anything from doors to fences. The layer of primer will help keep the paint from getting absorbed into the wood or drywall.

  • What is sheet rock? Is it the same thing as drywall?
    Sheet rock, also referred to as drywall, is a slab of gypsum rock that's covered in a thin coat paper. This durable material is nailed to the framing of a house to created walls.
  • North American Retail Hardware Associaiton
    Our association provides business development and resources for anyone in the hardware retailing or manufacturing business. Providing growth and resources to our many members nationwide.
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    Write review for this local business

    STANDARD LISTINGS:   HARDWARE-RETAIL IN/NEAR PHOENIX
    Dunn Powers Material Handling Equipment
    1 review: *****
    2230 W Mcdowell Rd, Phoenix, AZ 85009
    (602) 252-7481 Write review for this local business

    "When faced with a real challange to make some equipment portable a freind suggested I go to Dunn Powers for a solution. Boy were they on target, staff would not give up till we had the right product to make this job work. Thanks to all! Howard @ Community Tire & Auto Service ..."
    Granberry Hose & Fittings
    1 review: *****
    3327 N 29th Ave, Phoenix, AZ 85017
    (602) 253-3123 Write review for this local business

    "They had really bad customer service and poor people skills. The managers and staff were very rude. ..."
    Carson Sales Company Inc
    1 review: *****
    5524 N 51st Ave, Glendale, AZ 85301
    (623) 939-1597 Write review for this local business

    "This company provides very friendly, fast service. They are reliable and knowledgeable. I look forward to continuing services with them. ..."
    Hardware Specialty Co Inc Write review for this local business
    Phoenix, AZ 85001
    (602) 523-9600  
    Arizona Construction Equipment Write review for this local business
    Phoenix, AZ 85001
    (602) 257-0802  
    Klk Inc Write review for this local business
    510 E University Dr, Phoenix, AZ 85004
    (602) 267-1331  
    White Cap Construction Supply Write review for this local business
    2432 S 6th St, Phoenix, AZ 85004
    (602) 523-0114  
    Jerome Gibson Stewart and Partners Write review for this local business
    1001 N Central Ave Ste 701, Phoenix, AZ 85004
    (602) 254-8481  
    Acc Machinery Inc Write review for this local business
    747 Grand Ave, Phoenix, AZ 85007
    (602) 258-7330  
    Southwest Refining Corporation Write review for this local business
    1205 W Hilton Ave, Phoenix, AZ 85007
    (602) 258-0657  
    Western States Decking Inc Write review for this local business
    901 W Watkins St, Phoenix, AZ 85007
    (602) 495-0048  
    Tri Star Industrial Company Write review for this local business
    1645 W Buckeye Rd, Phoenix, AZ 85007
    (602) 252-0554  
    Equipment Center Inc Write review for this local business
    1705 W Buchanan St, Phoenix, AZ 85007
    (602) 254-9423  
    Ace Hardware Write review for this local business
    28 E Broadway Rd, Phoenix, AZ 85040
    (602) 243-6227  
    Havana Electrical Plumbing and Hardware Write review for this local business
    3528 W Mcdowell Rd, Phoenix, AZ 85009
    (602) 272-4520  
    McFadden Dale Industrial Hardware Write review for this local business
    4647 S 32nd St, Phoenix, AZ 85040
    (602) 304-9141  
    Future Hardware Write review for this local business
    3542 E Wood St, Phoenix, AZ 85040
    (602) 470-1680  
    Ace Hardware Write review for this local business
    1409 N 19th Ave, Phoenix, AZ 85009
    (602) 252-6157  
    Ameron International Water Transmission Group Write review for this local business
    2325 S 7th St, Phoenix, AZ 85034
    (602) 258-8275  
    Allied Tube & Conduit Corporation Write review for this local business
    2525 N 27th Ave, Phoenix, AZ 85009
    (602) 272-6606  
    Consumer Plumbing Supply Company Write review for this local business
    2848 E Washington St, Phoenix, AZ 85034
    (602) 275-5031  
    Great Western Building Materials Write review for this local business
    3652 E Miami Ave, Phoenix, AZ 85040
    (602) 437-1976  
    Hellios Designer Hardware Inc Write review for this local business
    2645 E Adams St, Phoenix, AZ 85034
    (602) 244-0644  
    Reuter Equipment Co Write review for this local business
    3816 W Lower Buckeye Rd, Phoenix, AZ 85009
    (602) 269-1050  

    The sales staff at hardware retail stores play an important part in ensuring customers receive the products and tools they are looking for. Most hardware store employees have extensive knowledge and experience with a wide variety of tools and construction products. For instance, they may have experience with various wood, metal and plastic materials used for restoration and development projects. In addition, sales staff regularly dispense advice to customers regarding hammers, wrenches, drills and many other commonly used tools.

    Along with knowledge of various products, workers often have home improvement experience. For instance, many restore, remodel and renovate a wide variety of fixtures for contracting companies and similar businesses. This firsthand experience allows workers to offer expert guidance for customers interested in replacing doors, repairing kitchen cabinets, or performing other similar tasks. Along with supplying customers with advice on doors and kitchen cabinets, sales staff commonly offer other useful tips as well. For instance, they may help clients choose proper nails and screws for their building projects. In addition, they may help customers find the right paint and glue materials to mend home fixtures and other objects. Sales staff may also help find the best stone materials for individuals interested in designing and installing new walkways, patios and other household structures. Along with construction and renovation experience, most hardware stores prefer to hire individuals with strong customer service skills as well. Employees must provide courteous and helpful service to customers. In addition, they must have a strong work ethic and work well with coworkers. Overall, these handyman experts provide essential services to hardware retailers across the globe.



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