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Answers to Your Hardware Store Questions

We've all seen the advertisements on television for big retail home improvement centers where the staff is happily answering complicated construction questions. Of course the reality of that scene is somewhat questionable. While some hardware store clerks are happy to answer questions, others can be quite cold. So before heading out to the strip mall, here are the answers to a few commonly asked hardware store questions.

  • What are the basic tools I should have in my tool kit?
    Your basic toolbox should contain a hammer, some nails, a selection of screwdrivers, as well as wood and metal screws. Over time, you can add other tools as you need them.

  • When is it time to throw in the towel and call a professional to finish my home improvement project?
    If your kitchen or bathroom remodel is stalled for more than a week or two while you attempt to figure out some complicated installation, it's time to call in a professional.

  • What does the clerk at the hardware store mean when he refers to "millworks"?
    Millwork is just a fancy way of saying pre-made doors and kitchen cabinets that are sold in retail outlets. Anything like bathroom cabinets that isn't pre-made is referred to as "custom."

  • Do I have to use primer before I paint something or is it just an extra step?
    Yes, applying a layer of primer is recommended before painting anything from doors to fences. The layer of primer will help keep the paint from getting absorbed into the wood or drywall.

  • What is sheet rock? Is it the same thing as drywall?
    Sheet rock, also referred to as drywall, is a slab of gypsum rock that's covered in a thin coat paper. This durable material is nailed to the framing of a house to created walls.
  • North American Retail Hardware Associaiton
    Our association provides business development and resources for anyone in the hardware retailing or manufacturing business. Providing growth and resources to our many members nationwide.
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    STANDARD LISTINGS:   HARDWARE-RETAIL IN/NEAR NORTH DAKOTA
    West End Hide Fur & Metal Co
    1 review: *****
    3445 82nd Ave SE, Jamestown, ND 58401
    (701) 252-0150 Write review for this local business

    "honest family operated recycling facility. I will do all my recycling with West End ..."
    Rohan Hardware Write review for this local business
    158 Po Box, Beach, ND 58621
    (701) 872-3396  
    Central Door and Hardware Write review for this local business
    1344 S 20th St, Bismarck, ND 58504
    (701) 255-9200  
    Ferguson Waterworks Write review for this local business
    1201 Airport Rd, Bismarck, ND 58504
    (701) 258-9700  
    Ace Hardware Write review for this local business
    805 S 7th St, Bismarck, ND 58504
    (701) 258-6161  
    Brock White Write review for this local business
    2009 Morrison Ave, Bismarck, ND 58504
    (701) 222-3010  
    Energy Systems Industrial Write review for this local business
    2267 Sims St, Dickinson, ND 58601
    (701) 227-4447  
    Force America Write review for this local business
    2245 Vermont Ave, Bismarck, ND 58504
    (701) 255-1495  
    J P Steel & Supply Write review for this local business
    124 24th St E, Dickinson, ND 58601
    (701) 225-4458  
    Farm & Home Supply Inc Write review for this local business
    1406 E Main Ave, Bismarck, ND 58501
    (701) 258-3436  
    Precision Door & Hardware Inc Write review for this local business
    1605 Park Ave Ste C, Bismarck, ND 58504
    (701) 221-0750  
    Rigging & Tools Inc Write review for this local business
    2031 Lee Ave, Bismarck, ND 58504
    (701) 224-1122  
    Continental Metal Products Inc Write review for this local business
    195 28th Ave E, Dickinson, ND 58601
    (701) 227-4947  
    J & M Hardware Do It Best Write review for this local business
    128 W Main St, Beulah, ND 58523
    (701) 873-4318  
    ESCO Supply & Service Write review for this local business
    3740 E Divide Ave, Bismarck, ND 58501
    (701) 258-8909  
    Benco Equipment Company Write review for this local business
    4600 Rifle Range Dr, Bismarck, ND 58504
    (701) 221-4217  
    Northern States Supply Write review for this local business
    2249 Vermont Ave, Bismarck, ND 58504
    (701) 250-1151  
    Acme Tools Write review for this local business
    3840 E Rosser Ave, Bismarck, ND 58501
    (701) 258-1267  
    Northwest Industrial Supply Write review for this local business
    2228 E Front Ave, Bismarck, ND 58504
    (701) 258-2890  
    Steffan Saw & Bike Write review for this local business
    121 3rd Ave E, Dickinson, ND 58601
    (701) 225-5075  
    Runnings Write review for this local business
    701 S Washington St, Bismarck, ND 58504
    (701) 223-9582  
    J & M Hardware, Inc. Write review for this local business
    128 W Main St, Beulah, ND 58523
    (701) 873-4745  
    True Value Write review for this local business
    23 N Main St, Bowman, ND 58623
    (701) 523-3240  
    True Value Write review for this local business
    805 S 7th St, Bismarck, ND 58504
    (701) 223-3054  

    The sales staff at hardware retail stores play an important part in ensuring customers receive the products and tools they are looking for. Most hardware store employees have extensive knowledge and experience with a wide variety of tools and construction products. For instance, they may have experience with various wood, metal and plastic materials used for restoration and development projects. In addition, sales staff regularly dispense advice to customers regarding hammers, wrenches, drills and many other commonly used tools.

    Along with knowledge of various products, workers often have home improvement experience. For instance, many restore, remodel and renovate a wide variety of fixtures for contracting companies and similar businesses. This firsthand experience allows workers to offer expert guidance for customers interested in replacing doors, repairing kitchen cabinets, or performing other similar tasks. Along with supplying customers with advice on doors and kitchen cabinets, sales staff commonly offer other useful tips as well. For instance, they may help clients choose proper nails and screws for their building projects. In addition, they may help customers find the right paint and glue materials to mend home fixtures and other objects. Sales staff may also help find the best stone materials for individuals interested in designing and installing new walkways, patios and other household structures. Along with construction and renovation experience, most hardware stores prefer to hire individuals with strong customer service skills as well. Employees must provide courteous and helpful service to customers. In addition, they must have a strong work ethic and work well with coworkers. Overall, these handyman experts provide essential services to hardware retailers across the globe.


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