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SAFER & WARMER CHIMNEY SERVICES

6109 Amherst Ave
Springfield, VA 22150
Phone: (703) 794-2233
 

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1 Review for Safer & Warmer Chimney Services

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***** (5)
anonymous
3/4/2011
chimney pros
the good: on time, clean and neat, thwy wore booties while in my home, they know what they are doing
the bad: lead man is as old as my father, but he is the expert on the job
the details: They came out to clean my chimney. My chimney is a tough one to get to. I had other companies come out and they told me their letter would not reach. The older man said he thinks his ladder would reach. They pulled off this big ladder and set it to my chimney. They had to extend it all the way out, I learned later it was a 40 foot ladder. I expected the younger guy to go up the ladder but the old man went up. When he got to the top of my chimney he lifted a brick off the top of my chimney and let me know the crown was bad. After they were done cleaning my chimney they ran a camera up my chimney to inspect it. They were able to show me on a moniter that they had set up on my hearth the condition of my chimney. I was able to see 2 cracked liners and gaps between my liners. They gave me an estimate for fixing my chimney. I decided to get 2 other estimates for the work needed. One company looked up with a flash light and told me there was nothing wrong with the chimney. The other company told me the cracked liners and the gaps between the liners do not create a hazard. I was confused so I looked up the Chimney Safety Institute of America website (CSIA.ORG) and set them an email asking about the problems with my chimney. They were very kind and answered me back promply and told me I did need to have my chimney relined. I did contract with Safer and Warmer chimney service to do the work. They showed up on the scheduled day to do the work. They had to build scaffolding to do this work. It took them 3 days to do the work, there were 4 men working on my chimney each day. When they finished the left the inside of my home spotless and cleaned up all the broken peices of masonery out of my hard. They are the only company I will ever use to take care of my chimney. Don't let the looks of the old guy fool you as he is a very hard worker and he does keep the work organiized. They are the best. Again Thank You Sager and Warmer and Ted Murphy. PS The woman in the office Sheila is great.
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