Document scanning and related services tend to be offered through store fronts. These stores also offer printing, faxing, and shipping services. Large scale projects are done in centralized locations. They may offer document management and storage solutions. In some cases, mobile workers may take portable and handheld scanners to a client's office.
Most home customers, however, go to a store. These stores serve individuals and small businesses who's volume of work does not justify the extra expense of an all in one unit or independent scanner. Additionally, they may offer digital processing of 35mm film using negative scanners or the printing of digital photos. High quality photo printing, especially enlargements, is also generally offered by camera stores.
Although stores are often self service, workers need to know how to operate scanners and explain their operation to others. They need to know how to use photo alteration and enlargement software as well as how to convert scanned images into PDF and searchable text formats, and to adjust the color balance of pictures. They are often required to explain PDF and formats to customers. Files are often put onto USB drives, and some stores may sell these. USB drives are commonly used to transport all kinds of data. Most scanners used are flatbeds of various sizes. When the company offers document management services they also need to be able to use shredders.
Film and slide scanners are often used by workers specially trained in that area. In addition, transferring images to physical slides is still sometimes done, although digital projectors are now more common. Workers need to know how to clear document feeder jams, without damaging a client's originals. Computer skills are important. Although the paperless office is not a reality, companies continue to work towards it and scanning is an important part of that.