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Answers to Your Hardware Store Questions

We've all seen the advertisements on television for big retail home improvement centers where the staff is happily answering complicated construction questions. Of course the reality of that scene is somewhat questionable. While some hardware store clerks are happy to answer questions, others can be quite cold. So before heading out to the strip mall, here are the answers to a few commonly asked hardware store questions.

  • What are the basic tools I should have in my tool kit?
    Your basic toolbox should contain a hammer, some nails, a selection of screwdrivers, as well as wood and metal screws. Over time, you can add other tools as you need them.

  • When is it time to throw in the towel and call a professional to finish my home improvement project?
    If your kitchen or bathroom remodel is stalled for more than a week or two while you attempt to figure out some complicated installation, it's time to call in a professional.

  • What does the clerk at the hardware store mean when he refers to "millworks"?
    Millwork is just a fancy way of saying pre-made doors and kitchen cabinets that are sold in retail outlets. Anything like bathroom cabinets that isn't pre-made is referred to as "custom."

  • Do I have to use primer before I paint something or is it just an extra step?
    Yes, applying a layer of primer is recommended before painting anything from doors to fences. The layer of primer will help keep the paint from getting absorbed into the wood or drywall.

  • What is sheet rock? Is it the same thing as drywall?
    Sheet rock, also referred to as drywall, is a slab of gypsum rock that's covered in a thin coat paper. This durable material is nailed to the framing of a house to created walls.
  • North American Retail Hardware Associaiton
    Our association provides business development and resources for anyone in the hardware retailing or manufacturing business. Providing growth and resources to our many members nationwide.
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    STANDARD LISTINGS:   HARDWARE-RETAIL IN/NEAR HILO
    Trojan Lumber Co True Value Write review for this local business
    199 Makaala St, Hilo, HI 96720
    (808) 935-9711  
    Mamo Traders Inc Write review for this local business
    165 Mamo St, Hilo, HI 96720
    (808) 935-1665  
    CarQuest Auto Parts Write review for this local business
    722 Kanoelehua Ave, Hilo, HI 96720
    (808) 961-2636  
    D & M Hydraulic Sales & Service Write review for this local business
    180 Makaala St, Hilo, HI 96720
    (808) 935-0051  
    ASAP Acoustical Solutions & Plastering Inc Write review for this local business
    266 Makaala St Ste B, Hilo, HI 96720
    (808) 935-4526  
    Hydra-Air Pacific Write review for this local business
    75 Pohaku St, Hilo, HI 96720
    (808) 961-6774  
    Ace Hardware Write review for this local business
    660 Kilauea Ave, Hilo, HI 96720
    (808) 961-3741  
    Steve's Honda Write review for this local business
    800 Leilani St, Hilo, HI 96720
    (808) 969-3030  
    Garden Exchange LTD Write review for this local business
    300 Keawe St, Hilo, HI 96720
    (808) 961-2875  
    Hydra-Air Pacific Write review for this local business
    15 Kukila St, Hilo, HI 96720
    (808) 961-6774  
    Cwr Hawaii Inc Write review for this local business
    231 Makaala St Unit 2, Hilo, HI 96720
    (808) 933-6774  
    Big Island Machine & Hydraulics LLC Write review for this local business
    474 Kalanikoa St Ste A, Hilo, HI 96720
    (808) 969-1965  
    Keaau Ace Hardware Write review for this local business
    16-586 Old Volcano Rd, Keaau, HI 96749
    (808) 966-7170  
    Allied Machinery Corp Write review for this local business
    16-220 Wiliama Pl, Keaau, HI 96749
    (808) 982-7728  
    Ace Hardware Write review for this local business
    15-2660 Keaau Pahoa Rd, Pahoa, HI 96778
    (808) 965-6459  
    Pahoa Hardware Write review for this local business
    15-2660 Pahoa Village Rd Ste 302, Pahoa, HI 96778
    (808) 965-5103  
    Hpm Building Supply Write review for this local business
    64-1027 Mamalahoa Hwy, Kamuela, HI 96743
    (808) 885-6036  
    Ace Hardware Write review for this local business
    67-1149 Mamalahoa Hwy, Kamuela, HI 96743
    (808) 885-6059  
    Hpm Custom Metal Roofing Write review for this local business
    64-1027 Mamalahoa Hwy, Kamuela, HI 96743
    (808) 885-5128  
    Trojan Lumber Co True Value Write review for this local business
    74-5488 Kaiwi St, Kailua Kona, HI 96740
    (808) 329-3536  
    Ace Hardware Write review for this local business
    74-5500 Kaiwi St, Kailua Kona, HI 96740
    (808) 329-2981  
    Allied Machinery Corp Write review for this local business
    73-4112 Hulikoa Dr, Kailua Kona, HI 96740
    (808) 334-0102  
    D & M Industrails Write review for this local business
    74-592 Hale Makai Pl Ste A, Kailua Kona, HI 96740
    (808) 327-0101  
    Kona Hardwoods Write review for this local business
    73-5573 Kauhola St, Kailua Kona, HI 96740
    (808) 329-2877  

    The sales staff at hardware retail stores play an important part in ensuring customers receive the products and tools they are looking for. Most hardware store employees have extensive knowledge and experience with a wide variety of tools and construction products. For instance, they may have experience with various wood, metal and plastic materials used for restoration and development projects. In addition, sales staff regularly dispense advice to customers regarding hammers, wrenches, drills and many other commonly used tools.

    Along with knowledge of various products, workers often have home improvement experience. For instance, many restore, remodel and renovate a wide variety of fixtures for contracting companies and similar businesses. This firsthand experience allows workers to offer expert guidance for customers interested in replacing doors, repairing kitchen cabinets, or performing other similar tasks. Along with supplying customers with advice on doors and kitchen cabinets, sales staff commonly offer other useful tips as well. For instance, they may help clients choose proper nails and screws for their building projects. In addition, they may help customers find the right paint and glue materials to mend home fixtures and other objects. Sales staff may also help find the best stone materials for individuals interested in designing and installing new walkways, patios and other household structures. Along with construction and renovation experience, most hardware stores prefer to hire individuals with strong customer service skills as well. Employees must provide courteous and helpful service to customers. In addition, they must have a strong work ethic and work well with coworkers. Overall, these handyman experts provide essential services to hardware retailers across the globe.



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