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Answers to Your Hardware Store Questions

We've all seen the advertisements on television for big retail home improvement centers where the staff is happily answering complicated construction questions. Of course the reality of that scene is somewhat questionable. While some hardware store clerks are happy to answer questions, others can be quite cold. So before heading out to the strip mall, here are the answers to a few commonly asked hardware store questions.

  • What are the basic tools I should have in my tool kit?
    Your basic toolbox should contain a hammer, some nails, a selection of screwdrivers, as well as wood and metal screws. Over time, you can add other tools as you need them.

  • When is it time to throw in the towel and call a professional to finish my home improvement project?
    If your kitchen or bathroom remodel is stalled for more than a week or two while you attempt to figure out some complicated installation, it's time to call in a professional.

  • What does the clerk at the hardware store mean when he refers to "millworks"?
    Millwork is just a fancy way of saying pre-made doors and kitchen cabinets that are sold in retail outlets. Anything like bathroom cabinets that isn't pre-made is referred to as "custom."

  • Do I have to use primer before I paint something or is it just an extra step?
    Yes, applying a layer of primer is recommended before painting anything from doors to fences. The layer of primer will help keep the paint from getting absorbed into the wood or drywall.

  • What is sheet rock? Is it the same thing as drywall?
    Sheet rock, also referred to as drywall, is a slab of gypsum rock that's covered in a thin coat paper. This durable material is nailed to the framing of a house to created walls.
  • North American Retail Hardware Associaiton
    Our association provides business development and resources for anyone in the hardware retailing or manufacturing business. Providing growth and resources to our many members nationwide.
    MAP
    Write review for this local business

    STANDARD LISTINGS:   HARDWARE-RETAIL IN/NEAR HERNDON
    Executive Lock & Key Service, Inc.
    1 review: *****
    2003 Mount Vernon Ave, Alexandria, VA 22301
    (703) 415-0000 Write review for this local business

    "Their store is clean and well organized. There is much stuff in that small store. They have a very helpful, friendly staff. They changed the locks on our house when we bought it. They were on time, and easy to schedule. ..."
    carey hardware
    1 review: *****
    2102 W North Ave, Baltimore, MD 21217
    (410) 523-6600 Write review for this local business

    "Instead of my pm traveling all the way to home depot or lowes, this local inner city store had everything we needed. (joint compound, corner beads, floor leveler, electrical wire, outlets, switches) They also was able to notarize a document we had on site. Thanks Alot ..."
    Little Shop of Hardware Inc
    1 review: *****
    3252 Keswick Rd, Baltimore, MD 21211
    (410) 467-4631 Write review for this local business

    "Disorganized shop and service. Did not do the job they were hired to do. My computer worked for a very limited amount of time and the shop would not stand behind their work, since the computer worked for a few weeks. ..."
    Precision Sheet Metal Supply Inc Write review for this local business
    354 Victory Dr, Herndon, VA 20170
    (703) 478-6781  
    Millennium Press Inc Write review for this local business
    21376 Potomac View Rd, Sterling, VA 20164
    (703) 430-1141  
    Harbor Freight Tools Write review for this local business
    22330 S Sterling Blvd Ste 101, Sterling, VA 20164
    (703) 430-4675  
    Sears Hardware Write review for this local business
    13348 Franklin Farm Rd, Herndon, VA 20171
    (703) 481-5270  
    Cavalier Write review for this local business
    13060 Elm Tree Dr, Herndon, VA 20171
    (703) 437-8908  
    The Falls Hardware LTD Write review for this local business
    776 Walker Rd Ste D, Great Falls, VA 22066
    (703) 438-1700  
    Anixter Bros Inc Write review for this local business
    45075 Old Ox Rd, Sterling, VA 20166
    (703) 318-2300  
    Infinity Diamond Products Write review for this local business
    22821 Silverbrook Center Dr Ste 115, Sterling, VA 20166
    (703) 263-7197  
    NOVA Power Systems Electrical Contractor Write review for this local business
    22923 Quicksilver Dr Ste 117, Sterling, VA 20166
    (703) 996-0110  
    Rentals Unlimited Inc Write review for this local business
    44783 Old Ox Rd, Sterling, VA 20166
    (703) 709-9300  
    Broadband Technology Corp Write review for this local business
    22923 Quicksilver Dr Ste 117, Sterling, VA 20166
    (703) 661-6664  
    Lawn and Leisure Write review for this local business
    103 Douglas Ct, Sterling, VA 20166
    (703) 471-6699  
    Strosniders Hardware Write review for this local business
    10110 River Rd, Potomac, MD 20854
    (301) 299-6333  
    Dirak Inc Write review for this local business
    4115 Pleasant Valley Rd Ste 200, Chantilly, VA 20151
    (703) 378-7637  
    Benjamin Moore Paints - Potomac Paint Design Cen Write review for this local business
    13900 Metrotech Dr, Chantilly, VA 20151
    (703) 961-1200  
    Tipco Technologies Inc Write review for this local business
    14140 Parke Long Ct, Chantilly, VA 20151
    (703) 439-1487  
    Systems Architectural Doors & Hardware Write review for this local business
    14000 Willard Rd, Chantilly, VA 20151
    (703) 222-2600  
    Door & Hardware Institute Write review for this local business
    14150 Newbrook Dr, Chantilly, VA 20151
    (703) 222-2010  
    Ferguson Write review for this local business
    13890 Lowe St, Chantilly, VA 20151
    (703) 375-5800  
    Posner Industries Write review for this local business
    4003 Westfax Dr, Chantilly, VA 20151
    (703) 631-3313  
    Rg Group Hose Valve & Fitting Store Write review for this local business
    14301 Sullyfield Cir, Chantilly, VA 20151
    (877) 839-3099  

    The sales staff at hardware retail stores play an important part in ensuring customers receive the products and tools they are looking for. Most hardware store employees have extensive knowledge and experience with a wide variety of tools and construction products. For instance, they may have experience with various wood, metal and plastic materials used for restoration and development projects. In addition, sales staff regularly dispense advice to customers regarding hammers, wrenches, drills and many other commonly used tools.

    Along with knowledge of various products, workers often have home improvement experience. For instance, many restore, remodel and renovate a wide variety of fixtures for contracting companies and similar businesses. This firsthand experience allows workers to offer expert guidance for customers interested in replacing doors, repairing kitchen cabinets, or performing other similar tasks. Along with supplying customers with advice on doors and kitchen cabinets, sales staff commonly offer other useful tips as well. For instance, they may help clients choose proper nails and screws for their building projects. In addition, they may help customers find the right paint and glue materials to mend home fixtures and other objects. Sales staff may also help find the best stone materials for individuals interested in designing and installing new walkways, patios and other household structures. Along with construction and renovation experience, most hardware stores prefer to hire individuals with strong customer service skills as well. Employees must provide courteous and helpful service to customers. In addition, they must have a strong work ethic and work well with coworkers. Overall, these handyman experts provide essential services to hardware retailers across the globe.



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