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Answers to Your Hardware Store Questions

We've all seen the advertisements on television for big retail home improvement centers where the staff is happily answering complicated construction questions. Of course the reality of that scene is somewhat questionable. While some hardware store clerks are happy to answer questions, others can be quite cold. So before heading out to the strip mall, here are the answers to a few commonly asked hardware store questions.

  • What are the basic tools I should have in my tool kit?
    Your basic toolbox should contain a hammer, some nails, a selection of screwdrivers, as well as wood and metal screws. Over time, you can add other tools as you need them.

  • When is it time to throw in the towel and call a professional to finish my home improvement project?
    If your kitchen or bathroom remodel is stalled for more than a week or two while you attempt to figure out some complicated installation, it's time to call in a professional.

  • What does the clerk at the hardware store mean when he refers to "millworks"?
    Millwork is just a fancy way of saying pre-made doors and kitchen cabinets that are sold in retail outlets. Anything like bathroom cabinets that isn't pre-made is referred to as "custom."

  • Do I have to use primer before I paint something or is it just an extra step?
    Yes, applying a layer of primer is recommended before painting anything from doors to fences. The layer of primer will help keep the paint from getting absorbed into the wood or drywall.

  • What is sheet rock? Is it the same thing as drywall?
    Sheet rock, also referred to as drywall, is a slab of gypsum rock that's covered in a thin coat paper. This durable material is nailed to the framing of a house to created walls.
  • North American Retail Hardware Associaiton
    Our association provides business development and resources for anyone in the hardware retailing or manufacturing business. Providing growth and resources to our many members nationwide.
    MAP
    Write review for this local business

    STANDARD LISTINGS:   HARDWARE-RETAIL IN/NEAR DUBLIN
    Darcoid Rubber Co Write review for this local business
    950 3rd St, Oakland, CA 94607
    (510) 836-2449  
    At Darcoid Nor-Cal Seal, we take the time to learn about your unique needs, and then use our experience and knowledge to deliver you the best solution. We are focused seal experts. Seals are not very expensive until they fail.
    Sutter Furniture
    1 review: *****
    275 Capp St, San Francisco, CA 94110
    (415) 621-5447 Write review for this local business

    "Great Company to do business with. Dependable, prompt, with the best workmanship we have done business with in a long time. Very reputable ..."
    Industrial Ladder & Scaffolding Inc
    1 review: *****
    8152 Belvedere Ave, Sacramento, CA 95826
    (916) 452-0231 Write review for this local business

    "Mark was very helpful, answered all my questions, gave me a great deal on a orchard ladder. ..."
    Orchard Supply Hardware Write review for this local business
    7884 Dublin Blvd, Dublin, CA 94568
    (925) 829-8470  
    Hilti Incorporated Write review for this local business
    7600 Dublin Blvd Ste 275, Dublin, CA 94568
    (925) 479-0923  
    Ewing Irrigation-Golf-Industrial Write review for this local business
    6640 Sierra Ln, Dublin, CA 94568
    (925) 828-5618  
    Ewing Irrigation Write review for this local business
    6640 Sierra Ln, Dublin, CA 94568
    (925) 828-5618  
    Brookstone Co Write review for this local business
    1116 Stoneridge Mall Rd, Pleasanton, CA 94588
    (925) 463-8346  
    Scholz Intl Inc Write review for this local business
    5976 W Las Positas Blvd, Pleasanton, CA 94588
    (925) 463-2200  
    Certify Gene Tool Inc Write review for this local business
    7074 Commerce Cir, Pleasanton, CA 94588
    (925) 737-0800  
    Seals & Packing Inc Write review for this local business
    7020 Commerce Dr, Pleasanton, CA 94588
    (925) 463-9433  
    Workbench True Value Hardware Write review for this local business
    1807 Santa Rita Rd Ste N, Pleasanton, CA 94566
    (925) 846-0660  
    Ace Hardware Write review for this local business
    5505 Sunol Blvd, Pleasanton, CA 94566
    (925) 846-5040  
    Westside Concrete Materials Write review for this local business
    1544 Stanley Blvd, Pleasanton, CA 94566
    (925) 462-5050  
    C L Supply Co Write review for this local business
    3942 Valley Ave, Pleasanton, CA 94566
    (925) 461-0664  
    True Value Write review for this local business
    5505 Sunol Blvd, Pleasanton, CA 94566
    (925) 846-0666  
    Rock Yard At Richert Lumber & Hardware Write review for this local business
    5505 Sunol Blvd, Pleasanton, CA 94566
    (925) 846-5041  
    CIPManager Write review for this local business
    1563 E Gate Way, Pleasanton, CA 94566
    (360) 320-9886  
    Tassajara Valley Hardware Write review for this local business
    3438 Camino Tassajara, Danville, CA 94506
    (925) 736-6380  
    Orchard Supply Hardware Write review for this local business
    1041 Market Pl, San Ramon, CA 94583
    (925) 275-1670  
    Technology Hardware Write review for this local business
    2627 Celaya Cir, San Ramon, CA 94583
    (925) 830-1040  
    Norton Co Write review for this local business
    2355 San Ramon Valley Blvd, San Ramon, CA 94583
    (925) 838-1333  
    S Px Air Treatment Write review for this local business
    325 Zagora Dr, Danville, CA 94506
    (925) 964-9475  
    Jack O. Sundberg & Associates Write review for this local business
    9561 Thunderbird Dr, San Ramon, CA 94583
    (866) 959-1692  

    The sales staff at hardware retail stores play an important part in ensuring customers receive the products and tools they are looking for. Most hardware store employees have extensive knowledge and experience with a wide variety of tools and construction products. For instance, they may have experience with various wood, metal and plastic materials used for restoration and development projects. In addition, sales staff regularly dispense advice to customers regarding hammers, wrenches, drills and many other commonly used tools.

    Along with knowledge of various products, workers often have home improvement experience. For instance, many restore, remodel and renovate a wide variety of fixtures for contracting companies and similar businesses. This firsthand experience allows workers to offer expert guidance for customers interested in replacing doors, repairing kitchen cabinets, or performing other similar tasks. Along with supplying customers with advice on doors and kitchen cabinets, sales staff commonly offer other useful tips as well. For instance, they may help clients choose proper nails and screws for their building projects. In addition, they may help customers find the right paint and glue materials to mend home fixtures and other objects. Sales staff may also help find the best stone materials for individuals interested in designing and installing new walkways, patios and other household structures. Along with construction and renovation experience, most hardware stores prefer to hire individuals with strong customer service skills as well. Employees must provide courteous and helpful service to customers. In addition, they must have a strong work ethic and work well with coworkers. Overall, these handyman experts provide essential services to hardware retailers across the globe.



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