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Answers to Your Hardware Store Questions

We've all seen the advertisements on television for big retail home improvement centers where the staff is happily answering complicated construction questions. Of course the reality of that scene is somewhat questionable. While some hardware store clerks are happy to answer questions, others can be quite cold. So before heading out to the strip mall, here are the answers to a few commonly asked hardware store questions.

  • What are the basic tools I should have in my tool kit?
    Your basic toolbox should contain a hammer, some nails, a selection of screwdrivers, as well as wood and metal screws. Over time, you can add other tools as you need them.

  • When is it time to throw in the towel and call a professional to finish my home improvement project?
    If your kitchen or bathroom remodel is stalled for more than a week or two while you attempt to figure out some complicated installation, it's time to call in a professional.

  • What does the clerk at the hardware store mean when he refers to "millworks"?
    Millwork is just a fancy way of saying pre-made doors and kitchen cabinets that are sold in retail outlets. Anything like bathroom cabinets that isn't pre-made is referred to as "custom."

  • Do I have to use primer before I paint something or is it just an extra step?
    Yes, applying a layer of primer is recommended before painting anything from doors to fences. The layer of primer will help keep the paint from getting absorbed into the wood or drywall.

  • What is sheet rock? Is it the same thing as drywall?
    Sheet rock, also referred to as drywall, is a slab of gypsum rock that's covered in a thin coat paper. This durable material is nailed to the framing of a house to created walls.
  • North American Retail Hardware Associaiton
    Our association provides business development and resources for anyone in the hardware retailing or manufacturing business. Providing growth and resources to our many members nationwide.
    MAP
    Write review for this local business

    STANDARD LISTINGS:   HARDWARE-RETAIL IN/NEAR COLUMBIA
    Simon Steel Inc
    2 reviews: *****
    1330 E Prathersville Rd, Columbia, MO 65202
    (573) 443-4200 Write review for this local business

    "Excellent to do business with. Very polite, helpful, friendly staff. They took my idea for a project, improved the design and kept me informed through the entire process without any delays or excuses. ..."
    Ahrens Steel & Welding Supplies Inc
    1 review: *****
    515 Big Bear Blvd, Columbia, MO 65202
    (573) 449-1445 Write review for this local business

    "It was a pleasure to work with Keven. I would use his products again. One of the gentlemen answering the phone needs some training in phone etiquette. On multiple occasions her has been short, rude, and unpleasant; talking to down to the customers. ..."
    Ace Hardware Write review for this local business
    1900 Business Loop 70 E, Columbia, MO 65201
    (573) 449-7277  
    Tyree Parts & Hardware Write review for this local business
    2126 Business Loop 70 E, Columbia, MO 65201
    (573) 443-1573  
    Do it Best Write review for this local business
    5551 E Highway 163, Columbia, MO 65201
    (573) 442-3032  
    Precision Precast Write review for this local business
    8451 E Trade Center Dr, Columbia, MO 65201
    (573) 474-4083  
    Frost Electric Supply Write review for this local business
    1711 Paris Rd, Columbia, MO 65201
    (573) 875-4151  
    L B Industries Write review for this local business
    1406 Lakeview Ave, Columbia, MO 65201
    (573) 875-5300  
    Farm Power Lawn & Leisure Inc Write review for this local business
    1702 Business Loop 70 E, Columbia, MO 65201
    (573) 442-1139  
    Wildcat Material Inc Write review for this local business
    8501 E Trade Center Dr, Columbia, MO 65201
    (573) 814-2855  
    Westlake Ace Hardware Write review for this local business
    1910 W Worley St, Columbia, MO 65203
    (573) 445-4012  
    Sentinel Lumber & Hardware Write review for this local business
    Ashland, MO 65010
    (573) 657-2164  
    Harbor Freight Tools Write review for this local business
    601 Business Loop 70 W Ste 276, Columbia, MO 65203
    (573) 499-1578  
    Green Meadows Hwi Hardware Write review for this local business
    601 Eastlake Dr, Columbia, MO 65203
    (573) 442-4702  
    Designers Plumbing & Hardware Write review for this local business
    4800 Santana Cir, Columbia, MO 65203
    (573) 443-1426  
    Orschein Farm and Home Write review for this local business
    3910 S Providence Rd, Columbia, MO 65203
    (573) 449-3010  
    Home Depot Write review for this local business
    3215 Clark Ln, Columbia, MO 65202
    (573) 814-1900  
    Call's Hardware & Leathercraft Write review for this local business
    11130 N Highway Vv, Columbia, MO 65202
    (573) 449-7370  
    Water & Sewer Supply Co Write review for this local business
    2612 Paris Rd, Columbia, MO 65202
    (573) 474-8473  
    Orscheln Farm & Home Supply Write review for this local business
    2800 Paris Rd, Columbia, MO 65202
    (573) 814-2299  
    Applied Industrial Technologies Write review for this local business
    3330 Brown Station Rd, Columbia, MO 65202
    (573) 474-4288  
    Orschein Farm & Home Write review for this local business
    3300 Paris Rd, Columbia, MO 65202
    (573) 814-2299  
    Henderson Implement Company Write review for this local business
    6111 Paris Rd, Columbia, MO 65202
    (573) 442-1252  
    Missouri Power Transmission Inc Write review for this local business
    1801 Santa Fe Pl, Columbia, MO 65202
    (573) 474-1446  

    The sales staff at hardware retail stores play an important part in ensuring customers receive the products and tools they are looking for. Most hardware store employees have extensive knowledge and experience with a wide variety of tools and construction products. For instance, they may have experience with various wood, metal and plastic materials used for restoration and development projects. In addition, sales staff regularly dispense advice to customers regarding hammers, wrenches, drills and many other commonly used tools.

    Along with knowledge of various products, workers often have home improvement experience. For instance, many restore, remodel and renovate a wide variety of fixtures for contracting companies and similar businesses. This firsthand experience allows workers to offer expert guidance for customers interested in replacing doors, repairing kitchen cabinets, or performing other similar tasks. Along with supplying customers with advice on doors and kitchen cabinets, sales staff commonly offer other useful tips as well. For instance, they may help clients choose proper nails and screws for their building projects. In addition, they may help customers find the right paint and glue materials to mend home fixtures and other objects. Sales staff may also help find the best stone materials for individuals interested in designing and installing new walkways, patios and other household structures. Along with construction and renovation experience, most hardware stores prefer to hire individuals with strong customer service skills as well. Employees must provide courteous and helpful service to customers. In addition, they must have a strong work ethic and work well with coworkers. Overall, these handyman experts provide essential services to hardware retailers across the globe.



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