Many industries can benefit from abrasives distributors, whether manufacturing, abrasive grain and finishing, or fabrication. Some distributors gear their products towards industrial use, including diamond drills. Such distributors offer many services for their customers, including bulk discount sales, shipping and delivery, online ordering, and installation. They may also offer repair or parts replacement.
Many online sites offer extra services for customers, such as full color catalogs, virtual and phone assistance, warehouse locators, and online account management. Companies that need the regular services of abrasives manufacturers usually want to create a long lasting business relationship with their abrasives provider. This means commitment to quality and excellent customer service should be at the forefront of offerings.
Abrasives distributors often tailor their equipment and other products toward individual needs, and may offer custom products such as drill sharpeners, sanding and grinding discs, surface prep equipment and supplies, buff and blend wheels, and stone polish wheels to smooth out rough edges. Sales reps should have extensive knowledge of products the company sells, including metal cutting saws, rolls, finishes, powders, and more.
Many professionals working in this industry have been in it for many years. Although specific education is not required for most positions, experience and backgrounds in sales, abrasives, business management, and wholesale operations are all good to have. Prompt turnaround times, good time management, and excellent communication skills are also important when working with various clients.
Costs can vary, and some companies offer discounts and regular sales on their products. They should be knowledgeable about the composition of their abrasives, usually made up of minerals, and be proficient at matching products with customers' unique needs. Materials can range from wood to metal, and different machines and equipment are needed for different surfaces. Whether sanding, polishing, cutting, or grinding, abrasives serve many important purposes.