Construction contractors who offer restoration, repair, and cleaning services to their clients rely on the skills of several different types of professionals. Not only do they need highly trained workers that can use acid stains and power washers to clean floors, driveways, and curbs, but they also need managers and customer service representatives that provide customers with important services.
Home and business owners alike usually have the most contact with the contractors that actually perform the repair, cleaning, and restoration work. These professionals often have years of experience working with a variety of tools and equipment to build basements, bridges, driveways, and floors. This experience helps them make decisions about how they can refinish damaged floors and patch walls. They might, for instance, pour new pavement over damaged areas or cut cement blocks to offer additional support.
Managers oversee the activity of employees. They also form connections with commercial wholesalers who can provide them with low-priced marble, decorative tile designs, concrete power washers, and cement. Since many concrete refinishing companies take new construction jobs as well, these managers must make sure they order all of the necessary products to cut columns, blocks, and beams to build solid foundations for their clients.
Customer service representatives answer basic questions about the repair and restoration services that the contractors offer. They also schedule appointments and take customer complaints. These professionals should have experience working directly with residential and commercial clients to ensure they have the skills to make quick decisions and communicate accurate information in an effective manner.