Food Processing Equipment & Supplies
Food processing equipment and supplies can include a wide variety of machinery that help restaurants dice, cook, boil, steam, and deep fry foods. In order for the companies to offer the right types of services and products to their clients, they need to hire employees who have been properly trained.
Customer service representatives handle the vast majority of customer interactions. If a catering company or restaurant has a question about supplies, ingredients, or machinery for sale, then they can usually get the answer from customer service reps. The reps should have very good communication skills that will help them provide shipping and packaging information to customers as well as information about the commercial and industrial food preparation equipment that they sell.
These companies usually have catalogs that show customers what types of food processors, seed removal products, broilers, baking sprays, and other supplies they have in stock. Making the catalog requires skills of a professional who has been trained to design images and make the food preparation products marketable. These employees might be responsible for creating ads that show how products are used to chop, slice, and grill foods. It's important to help the customers understand the options they have with processing equipment designed for mincing large amounts of food to create healthy products while maintaining hygiene.
Most supply companies purchase ingredients and equipment from wholesalers. They then sell the equipment at a slightly higher price to restaurants, stores, and individuals. Managers are usually responsible for forming relationships with wholesale companies that sell machines for pasteurization, emulsification, steaming, baking, and fermentation. Relationships with manufacturing and wholesaling companies help suppliers save money, which means they can attract more customers with low prices.