Ben Hur furnaces heating sales & service

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Important Terms to Know About Furnace Heating Sales and Service
Furnaces heat the interior of homes and businesses in the colder months. They are comprised of enclosures that convert energy to heat, essentially warming up a particular area of a structure. Also called boilers, these appliances often require service as the unit gets older. Perhaps it’s time for a new furnace, in which case you can consult with an HVAC professional or an appliance dealer. Check out these important terms for furnaces:

Radiant Section: Part of a furnace where the tubes get all their heat by radiation from the flame.

Convection Section: This part of the furnace sits above the radiant section, where it is cooler. This allows it to recover additional heat. This is where heat transfer takes place via convection, and tubes are used to increase heat transfer.

Condenser Coil: A device that releases or collects heat, depending on the season. It’s located in the air conditioner’s or heat pump’s outdoor component.

Evaporator Coil: A device that absorb heat from the air, found either attached to the furnace or within the air handler, a crucial component of the heat pump or air conditioner.

Pipeless Furnace: This type of furnace provides heat via a register in the floor for the room above it. It’s installed in the basement.

Heat Exchanger: A device that transfers heat to the air, which then circulates throughout a structure.

BTU: An abbreviation for British Thermal Unit. It refers to the standard for measuring the amount of heat needed to raise the temperature by one degree Fahrenheit of a pound of water.

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Knoxville, TN 37901
(865) 546-2808  

While on the hunt for a reputable HVAC professional, one you can trust to correctly repair, install, or maintain your furnace, you’ll need to be shrewd in your questions. Here are some examples of good questions to ask, which can help you narrow down your search and get you the answers you require. Just be sure to look around for a few heating, ventilation and air conditioning (HVAC) technicians to get some estimates for your house before making a decision.

  • What services do you offer residential and commercial customers?
    Services in this arena can range from installation to repair. Technicians can come out and clean your unit, replace parts, such as heat pumps, and fix broken components in your home’s unit. HVAC technicians are usually more than happy to come to your home and provide a free estimate and quote.

  • Do you offer a satisfaction and product guarantee?
    Most companies do offer a 100 percent satisfaction guarantee on installation and service repair, which means they'll back up their service and products every time. If you aren't satisfied with the work, they'll send another repair tech to do it right, and may even offer a discount. They may also offer a warranty on any products they use for sale.

  • Are you bonded and insured?
    Any HVAC company you deal with should be properly bonded, insured, and licensed, not to mention possess plenty of experience in this field. You can ask for references to check out their business experience and reputation.

  • Do you have the parts in stock for sale that are needed to fix my house furnace?
    Most HVAC providers have basic parts and components for standard repair jobs. If not, they can order the replacement parts for you and install them when they come in.