Companies that rent horse drawn carriages can have a wide range of clients. If the company has a selection of vehicles such as sleighs, carts, wagons, and hearses, then they could serve every occasion from weddings to funerals. In order to offer this level of service to so many different types of clients, the horse drawn transportation companies need customer service representatives who can supply accurate information about different types of options.
Representatives working for a horse buggy and carriage ride company will usually encounter customers who are excited about an upcoming wedding or date. They may make romantic requests, such as placing roses in the carriage, in order to create a true fairy tale ambiance. Those same representatives, however, could also speak with customers who are going through emotionally trying times. These people may need to hire horse drawn hearses for funerals. The rep needs to have the ability to conform to different forms of communication and remain sensitive to the customer's present feelings.
Equine vehicle companies also need to employ a crew of repair professionals who can fix new and antique horse drawn coaches, limousines, sleighs, carts, and wagons. Few people have experience working with these vehicles, so companies will often need to hire artisans who have completed apprenticeships with horse drawn vehicle manufacturers. They will also need to know about harnesses, saddles, and other accessories that are used during horse rides. Hiring an experienced professional will help ensure that the vehicles do not break down during a wedding, funeral, or romantic buggy ride in the park.