Questions to Ask Towing Companies
Tow trucks pick up and remove vehicles, from trucks to cars to SUVs and even trailers. They hook them up using special cables, chains, and lifts, and then transport them to an auto repair shop or other location. Finding a reputable tow truck company can be daunting at first but you just have to know the right questions to ask in case you wreck your car. It helps if you call a few places first to confirm rates, but if you don’t have time to do that, you can always get recommendations from roadside assistance companies when you call for emergency services. Operators, or drivers, should have clean, safe driving records, so be sure to inquire about that. They typically provide roadside assistance for car wrecks, jump starts, and other auto emergencies, such as oil and gas. Know the questions you want to ask before you call, and you’ll save yourself time in the long run.
Do you offer competitive rates?
Most towing companies will match their competitor’s prices. They often charge by the mile when transporting vehicles from place to place.
What services do you offer?
The company should give you a list of its services, which may include pick up, transport and towing, jump starts, unlocking services, and gas fillups for your car or truck. They may also offer diagnostic services.
In the event that I break down, what number is best to call?
Many towing companies have separate emergency lines through which they are available 24 hours a day to help you out. They should give you their website address and business cards for quick reference.